Privacy Policy

Last updated: February 18, 2025

This Privacy Policy describes how USA Spray Me (“Company,” “we,” “us,” or “our”) collects, uses, and protects the personal information of visitors and users of our website at usasprayme.com (“the Website”). Please read this policy carefully to understand how we handle your information.

 

1. Information We Collect

Information You Provide Directly

When you fill out a contact or quote request form on our Website, we may collect:

  • Full name
  • Phone number
  • Email address
  • Company name (if applicable)
  • City or service location
  • Project details you include in your message

Information Collected Automatically

When you visit the Website, we may automatically collect certain technical information, including:

  • IP address and general geographic location
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on each page
  • Referring website or search query that brought you to us

This data is collected through standard web analytics tools (such as Google Analytics) and is used solely to understand how visitors use the Website and to improve its performance.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiry or quote request
  • To schedule and coordinate a free on-site estimate
  • To follow up on previous correspondence by phone, email, or SMS
  • To improve the Website and our services based on usage patterns
  • To send you relevant service information if you have opted in to communications
  • To comply with applicable legal obligations

We do not use your information for automated decision-making or profiling.

 

3. SMS and Email Communications

By submitting a contact form on our Website and checking the consent box, you agree to be contacted by USA Spray Me via SMS and/or email regarding your inquiry and our services. Message and data rates may apply for SMS communications.

You may opt out of SMS messages at any time by replying STOP. You may unsubscribe from email communications at any time by using the unsubscribe link in any email we send.

We do not share your phone number or email address with third-party marketing companies.

 

4. How We Share Your Information

We do not sell, rent, trade, or monetize your personal information under any circumstances.

We may share your information only in the following limited situations:

Service Providers

We work with trusted third-party vendors (such as web hosting, analytics, CRM, or communication platforms) who assist us in operating our Website and managing customer communications. These parties are required to maintain the confidentiality of your information and may use it only to perform services on our behalf.

Legal Compliance

We may disclose your information if required to do so by law or in response to a valid legal request from a government authority or court.

Business Transfers

In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction. We will provide notice before your personal information becomes subject to a different privacy policy.

 

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy — typically for the duration of our business relationship and for a reasonable period afterward for record-keeping and legal compliance.

Usage data collected through analytics tools is generally retained for up to 26 months, after which it is aggregated or deleted.

 

6. Security of Your Information

We take the security of your personal information seriously. Our Website uses SSL/TLS encryption for data transmitted between your browser and our servers. We apply commercially reasonable administrative, technical, and organizational safeguards to protect your information.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

In the event of a data breach that affects your personal information, we will notify affected individuals as required by applicable law.

 

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access — request a copy of the personal information we hold about you
  • The right to correction — request correction of inaccurate or incomplete information
  • The right to deletion — request deletion of personal information, subject to legal obligations
  • The right to opt out — opt out of marketing communications at any time

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know the categories and specific pieces of personal information collected
  • The right to request deletion of personal information
  • The right to request disclosure of data sharing practices
  • The right to non-discrimination for exercising privacy rights

We do not sell personal information.

To exercise any of these rights, please contact us using the contact information below.

 

8. Children’s Privacy

Our Website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us immediately, and we will take appropriate steps to remove such information.

 

9. Links to Third-Party Websites

Our Website may contain links to third-party websites, including profiles on platforms such as Google, Yelp, Facebook, Instagram, and YouTube. This Privacy Policy applies only to our Website. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing personal information.

 

10. Do Not Track Signals

Some web browsers offer a “Do Not Track” feature that signals to websites that you do not want your online activity tracked. At this time, our Website does not respond to Do Not Track signals.

 

11. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the “Last updated” date at the top of this page. Continued use of the Website after changes are posted constitutes acceptance of the updated policy.

 

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

USA Spray Me
800 Avenue H
San Francisco, CA 94130

Phone: (855) 566-5340
Email: Sales@usasprayme.com

Business Hours: Monday – Saturday, 7 AM – 6 PM